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Patient Ratings | ||||||||||||
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By: | Anonymous |
| Aug 29 2022 | |||
Went for respiratory appointment. They refused to perform test. Thats another story. Went to leave hospital to find the parking was cash only. Went to reception and informed I could get money from a cashpoint at the local garage to pay for parking. Machine only takes coins which would mean purchasing items I did not want. Also, being in a digital age I dont use a card as I use contactless so unable to get money in the first place. I pointed out I was being charged parking for an appointment which ultimately never happened. Parking was then written off. No concern was taken over the fact I was short of breath. Hence, the respiratory appointment. Despite this, what about all patients who have difficulty getting around being asked to go to a cashpoint? If the Trust is determined to fleece patients of the little money they have! Surely, they can invest in contactless payments. |
By: | Anonymous |
| Apr 5 2022 | |||
Had follow up appointment a 3b tear from childbirth. The appointment involved an examination and some personal topics. I was made to feel very much at ease the whole time. The staff were checking how I felt at all times and have multiple opportunities for me to ask questions. |
By: | Anonymous |
| Dec 27 2018 | |||
brilliant patient support and and unjudgemental staff Reply from County Durham and Darlington NHS Foundation Trust Thu, 10 Jan 2019 14:19:49 Z Thank you for providing feedback on your recent visit. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774 |
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