Barchester Ashlar House Care Home | ||
St Margaret's Hospital, The Plain, Epping, CM16 6TY | ||
| Website |
Care Home Information |
Barchester Ashlar House Care Home is a provider of care near Epping and provides a list of services and facilities listed below if available. This provider has 1 reviews with a rating of 2 out of 5. |
Care Home Services |
Caring for adults over 65 yrs | : | Yes, offers Caring for adults over 65 yrs | |
Dementia | : | Yes, offers care for Dementia | |
Personal and intimate care | : | Yes, offers care for Personal care | |
Treatment of disease, disorder or injury | : | Yes, offers Treatment of disease, disorder or injury | |
Care Home Type | : | with nursing |
Patient Ratings | ||||||||||||
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By: | Anonymous |
| Nov 10 2015 | |||
We chose this home due to its good reputation. My relative is a quiet person who does not like a lot of noise and activity going on around them. This home turned out to be totally unsuitable for them for the following reasons: the bedroom was tiny without enough room even for a chair so it was not possible for my relative to spend time in there if they wanted to; although there are some courtyards there is no garden to sit in during the summer; residents have to spend their days in communal areas where a number of residents are constantly on the move interfering with other residents and generally being in your face. I witnessed fighting and lots of shouting and swearing. Obviously this kind of behaviour can be expected from people with Alzheimer's but the problem was that there was nowhere to go to get away from it.
Having said this the staff were good, as was the food. It is no doubt suitable for some people but it needs to be carefully looked at to ensure that it meets your specific needs. Reply from Ashlar House Wed, 11 Nov 2015 16:19:28 Z Thank you for taking the time to express your feedback on our service and your experience at Ashlar House. We welcome all feedback and see it as an opportunity to make positive changes for our residents. All our bedrooms are fully furnished, which includes an armchair and our gardens have benches which can be used all year round. Our courtyard gardens are designed to offer a safe environment for all our residents. We would like to thank you for your positive comments about our staff and the quality of food offered in our dining experience. Please do not hesitate to contact us directly should you wish to discuss this matter further. |
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Additional Information | ||
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