Rosedale Care Home

The time of our mother's placement into Rosedale care home in 2009 was a heartrending and guilt inducing experience, which had necessitated much soul-searching. She had been diagnosed as suffering from dementia (of an Alzheimer's type) Previously, we had explored various ways of retaining our mother in her own home, with assistance, to no avail. She was a nervous and complicated lady, who could sometimes appear “agitated”, with growing mental and physical issues. She required specialist care, sometimes for much of the day or night. She was also a sweet and caring lady, who simply needed to be understood and loved in a new environment Our family were terrified and fearful that nobody would be qualified to understand or meet her needs. After an initial settling-in period, we were amazed at how quickly the staff at Rosedale had tuned into our mother’s personality and thought-processes, truly treating her as the individual that she was. She adjusted to life away from her old home-far more quickly than we ever deemed possible. She has had a couple of hospital stays for a physical illness during summer 2013 and, her hospital admission and return to the home was professionally managed, with the minimum of disruption. Looking round at the home, as a whole, over the past 5 years or so, we have always sensed an atmosphere of calm, kindness and order in the homely and comfortable establishment. All of the residents appear well-loved, with many activities on offer. Visitors are welcomed into the home for various activities. A few that spring to mind include “musical therapy”, church visitors for Holy Communion (optional) and a weekly hairdresser. Social activities, that involve family and friends, are held on a regular basis to celebrate Christmas, Easter, the summer and Halloween. Obviously, what is written above is not exhaustive. However, I will include a couple of little excerpts of comments that I have passed on social media. November 14th, 2014: “Pondering upon matters concerning the care of our elderly & the plight of meeting their needs. My mum is one of the luckier ones in her care home. However, at this very moment, there appears to be two who are unwell, including my mum, who I reckon has a dodgy tum. Two more are enquiring about relatives who have passed on (or never visit. One doing this every two minutes & receiving a patient & prompt reply, every time. Never mind the media. These carers here are saints!” November 16th 2014: An excerpt from a post to Rosedale’s manager: “I just want you all to know that all your staff's efforts have not gone unnoticed and my sister and I (and others) really appreciate the work that has been done in maintaining such a high standard of care and a lovely environment. Often under very stressful circumstances. And it is not just about the physical care that our loved ones have received. It is also about the patience; love and making them feel listened to, important and treated as individuals in a large family.xx
Original Comment Report...

I would highly recommend Rosedale to anyone looking for a care home for their loved one. Mum has been a resident at Rosedale since Feb 2014 she is very happy. The Management of the home is excellent it is very well run. I cannot praise highly enough the professionalism of the seniors care staff. Everyone is always friendly, polite, helpful no matter how busy they are staff always make the time to welcome us, communicate well inform us how Mum has been during the day even though we visit regularly. All of mums care needs are fully met she is always offered choice treated with dignity respect. Mum's preferences are always respected carried out. The standard of care provided is excellent Care Plans are updated regularly as we are given them to discuss with Mum to ensure she is happy in agreement with her plan of care. The staff don't just do their job but they go the extra mile treat all residents like their own family , this reflects clearly when you see how happy, relaxed content Mum all the residents are at Rosedale.
Original Comment Report...