Silverdale Practice |
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3.4 
5 Reviews Silverdale Practice 4 Silverdale Road, Burgess Hill, West Sussex, RH15 0EF Phone : Web :http://www.silverdalepract.. Email :. EPS : Available .... CQC : 
Status : Closed
Silverdale Practice is a GP Practice in Burgess Hill and provides a list of services listed below if available. This GP practice has 5 reviews with a rating of 3.4 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Silverdale Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,856 individuals have been screened out of a possible 2,337 eligible people.A total of 79.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 14 people to hit the required 80% screening target. | 1,856 |
| Cervical Screening Ages 50 to 64 | 1,030 individuals have been screened out of a possible 1,239 eligible people.A total of 83.1% of possible patients have been screened which is above the required mimimum standard. | 1,030 |
| Overall number of GP appointments | 6,309 Number of appointments in Aug 2023 from a practice list size of 13,561 patients | 6,309 |
| Face to face appointments | 4,740 Face to Face appointments in Aug 2023 which is 75.1% of the total number of appointments. | 4,740 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 567 Telephone appointments in Aug 2023 which is 9% of the total number of appointments. | 567 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 1,002 Video call appointments in Aug 2023 which is 15.9% of the total number of appointments. | 1,002 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Apr 25 2022 | ||
12 minutes on hold is average and I am SICK to the back teeth of hearing they are ‘experiencing higher than average call numbers’ Get another rude receptionist to answer the phone! | ||||||
| By: | Craig |
| Nov 15 2021 | ||
Unbelievably shocking service. Constant blocking and barriers by reception staff who are incredibly rude. Refused immediate help for mental health crisis and told to wait 3 weeks for an appointment. Dr Denny even told me in that he values his staff above seeing people face to face. If you value your mental health do not use this practice, they will send you around in circles with frustration. I have been prescribed blood pressure medication based upon medical symptoms described over the phone, no physical checks were completed. This surgery will cause deaths of countless people and they will not care. Its absolutely filthy in the waiting room, the receptionists look like they just got out of bed, no pride in presentation. No gloves are worn during examinations or when bloods are taken. Gross negligence and endangerment to life is an understatement. I have asked to move to another surgery in the area for the safety of my family including my baby boy but I'm told I cannot due to numbers in other surgeries. I cannot stress enough how dirty and incompetent this practice is. Luckily I have a private medical plan through my employer but there still times where I have to lower myself into the gutter and call the surgery for non existent help. It's funny how there are signs saying abuse of staff will not be tolerated when they actually deserve it considering how they speak to people. | ||||||
 | By: | Anonymous |
| Sep 23 2017 | ||
I am generally a well person due to a sensible diet and active lifestyle , however when I reached middle-age I had an appointment with my Doctor who recommended tests for blood pressure, Diabetes and Cholesterol. The results of these tests unveiled two small problems which are being treated with a combination of a medicine and a change of lifestyle, as a result I realise that I will live a longer , happier life . I am very pleased with the service received from my Doctor supported by the surgery staff. | ||||||
