Haresfield House Surgery |
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Haresfield House Surgery is a GP Practice in Worcester and provides a list of services listed below if available. This GP practice has 15 reviews with a rating of 2.7 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Haresfield House Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,953 individuals have been screened out of a possible 2,919 eligible people.A total of 66.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 383 people to hit the required 80% screening target. | 1,953 |
| Cervical Screening Ages 50 to 64 | 1,260 individuals have been screened out of a possible 1,654 eligible people.A total of 76.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 64 people to hit the required 80% screening target. | 1,260 |
| Overall number of GP appointments | 9,247 Number of appointments in Aug 2023 from a practice list size of 17,489 patients | 9,247 |
| Face to face appointments | 6,419 Face to Face appointments in Aug 2023 which is 69.4% of the total number of appointments. | 6,419 |
| Home Visits | 166 Home Visits in Aug 2023 which is 1.8% of the total number of appointments. | 166 |
| Telephone appointments | 2,096 Telephone appointments in Aug 2023 which is 22.7% of the total number of appointments. | 2,096 |
| Unknown appointments | 78 Unknown appointments in Aug 2023 which is 0.8% of the total number of appointments. | 78 |
| Video call appointments | 488 Video call appointments in Aug 2023 which is 5.3% of the total number of appointments. | 488 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Dec 1 2021 | ||
Dreadful. Very unhappy and will be leaving after today’s shambolic events with appointments and waiting times. | ||||||
| By: | Anonymous |
| Feb 17 2021 | ||
In general very poor... finally after years they have updated their phone system to handle multiple callers (saves you calling 80 times before getting through) Unable to book an appointment in advance (only for the day) with lines open from 8:15am if you are lucky enough to get through at 8:45... there is no appointments left... how is this possible? Recently managed to book an appointment... arrived on site to be advised that this is a phone appointment!? Nobody mentioned that when I was booking... Appointment was for 15:50.... 16:40 I get a call... three rings... hang up... couldn’t even get to the phone! Rang reception... waited and finally have been told that the doctor is on the other call already and will try to ring me back after... 17:00 (with the phone in my hands) finally get the call back!!! Great service I have to admit | ||||||
| By: | Marie F |
| Feb 13 2021 | ||
ReviewsPhotosAbout Reviews from the web 2.9/5BestCareCompare.com · 13 votes Google review summary 3.3 (10) Google reviews Sort Matthew Bishop Matthew Bishop a month ago Recent Covid Outbreak (14 Staff Infected - see BBC News Article) which has caused god knows how many infections. Admin staff (some in particular) were helpful and used common sense [note used too]. Clinicans go from judgemental to I'm busy. Attended this surgery in late 2018, and, started okay. Things gradually worsened as they don't have experience with people with Chronic Health Problems and Complex Mental Health Issues. My advice is whatever practice you choose, they are meant to be your first port of call from cradle to grave. Don't settle for the closest etc. Go find a practice that offers care and makes you feel that you matter. Treat choosing a practice like choosing a home, and, avoid this one. This comes from a EMT and an RGN with Legal Expo. Can't go into much detail but anyone with issues please contact the South Worcestershire CCG /Hereford and Worcester NHS CCG and the health regulators CQC. A GP prebooked a Home Visit, and, on the day did not attend and when we called; we were told 'you're a non patient - you know the home visit policy' even though they admitted that their is no HV Policy. Just avoid the Practice, from a Clinical and Personal point of view. | ||||||
