Queen Street Medical Practice |
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4.2 
74 Reviews Queen Street Medical Practice Richard Benedict House, 149 Queen Street, Whitehaven, Cumbria, CA28 7BA Phone : Web :http://www.queenstreetmedi.. Email :stephanie.wareing@gp-a. EPS : Available Status : Open
Queen Street Medical Practice is a GP Practice in Whitehaven and provides a list of services listed below if available. This GP practice has 69 reviews with a rating of 4.2 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Queen Street Medical Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 484 individuals have been screened out of a possible 623 eligible people.A total of 77.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 15 people to hit the required 80% screening target. | 484 |
| Cervical Screening Ages 50 to 64 | 346 individuals have been screened out of a possible 455 eligible people.A total of 76% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 18 people to hit the required 80% screening target. | 346 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | anon |
| Oct 10 2022 | ||
Been in terrible pain for the past week ringing the moment the surgery opened with no luck of getting seen, tell you to ring 111 done that who in turn say contact GP had a hospital trip, needed to see doctor for fit note again refusing to even see me or ring me, lost job over it. They are hiding from patients this place, need reporting and Im doing so, they are nothing short of evil | ||||||
| By: | Anonymous |
| Aug 19 2022 | ||
Called Friday. My sick note runs out on midnight Monday. Told have to ring when sick note runs out. Called 8am Monday, told to call Tues afternoon. Did that. Told to call Friday. Did that. Told to call back at 4 pm. Did that. 30 mins on hold, was in town, walked to surgery. No joy. No sick note, no food. I have done nothing wrong. | ||||||
| By: | Vic |
| Feb 9 2023 | ||
Let’s be clear my GP is fine. The reception desk very much less so. No initiative shown, no understanding of difficulties patients may be having. Just a “it’s not my fault/job” attitude. Simply trying to arrange a quick phone consultation to report the effects and side effects of a new medication, it was met with “You’ll have to ring at 8am tomorrow “. Apparently it was too hard for them to pass a note to the GP.Or even pencil a phone call in for the following day. I asked how I could complain. An email address for about 30 characters long (clearly to deter complaints) was read out and no alternative offered (practice manager?) Cumbria regularly comes bottom in surveys about customer service: it’s clear to see why. I won’t be bothering them again, I hope that they get experience of chronic acute pain and receive support similar to I had | ||||||
