Mansion House Surgery |
|
Mansion House Surgery is a GP Practice in Whitehaven and provides a list of services listed below if available. This GP practice has 8 reviews with a rating of 3.1 out of 5 and a CQC rating of Good. |
| Provider Services | ||||
| ||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Mansion House Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 856 individuals have been screened out of a possible 1,122 eligible people.A total of 76.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 42 people to hit the required 80% screening target. | 856 |
| Cervical Screening Ages 50 to 64 | 536 individuals have been screened out of a possible 678 eligible people.A total of 79.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 7 people to hit the required 80% screening target. | 536 |
| Overall number of GP appointments | 4,134 Number of appointments in Aug 2023 from a practice list size of 7,250 patients | 4,134 |
| Face to face appointments | 3,570 Face to Face appointments in Aug 2023 which is 86.4% of the total number of appointments. | 3,570 |
| Home Visits | 45 Home Visits in Aug 2023 which is 1.1% of the total number of appointments. | 45 |
| Telephone appointments | 512 Telephone appointments in Aug 2023 which is 12.4% of the total number of appointments. | 512 |
| Unknown appointments | 7 Unknown appointments in Aug 2023 which is 0.2% of the total number of appointments. | 7 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
| ||||||||||||
Patient Reviews
 | By: | Anonymous |
| Feb 26 2019 | ||
I have been with this surgery for a very long time, one particular doctor is my main GP, I can talk to him disagree with him but always respect him, as he has seen me through so many illnesses, never makes me feel like I'm wasting his time. | ||||||
| By: | Anonymous |
| Apr 17 2018 | ||
Myself and my family have been patients in this surgery for many years since i was a student nurse living in the hospital accommodation. The service we have received has always been exceptional .The staff on reception are always polite and helpful ,the medical staff are excellent .I would not hesitate to recommend this surgery to friends . | ||||||
| By: | Anonymous |
| Aug 25 2017 | ||
It is nigh on impossible to make an appointment for an 'on the day' . Surgery asks patients to ring at 8am. For three days this week, I have tried ringing from 7:50am to hear the engaged tone. Finally, when I spoke to receptionist at 8:05 the first day, 8:10 the second day and 8:05 the third day, I was told all the appointments had gone! In the past, I have managed to get a same day appointment by waiting on the doorstep for the surgery to open but this is not satisfactory when feeling poorly. I was eventually booked an emergency appointment which ran 40 minutes late.
I do seek advice from a pharmacist for an ailment before seeking treatment from a doctor and only go to the surgery if I feel seriously ill. As a primary carer for a friend with terminal cancer, I need to be in good health. | ||||||
