Farrier House Surgery |
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2.6 
16 Reviews Farrier House Surgery Farrier House, Farrier Street, Worcester, Worcestershire, WR1 3BH Phone : Web :https://www.farrierhousesu.. Email :admin.farrierhouse@nhs. EPS : Available .... CQC : 
Status :
Farrier House Surgery is a GP Practice in Worcester and provides a list of services listed below if available. This GP practice has 16 reviews with a rating of 2.6 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Farrier House Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 589 individuals have been screened out of a possible 1,280 eligible people.A total of 46% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 435 people to hit the required 80% screening target. | 589 |
| Cervical Screening Ages 50 to 64 | 121 individuals have been screened out of a possible 219 eligible people.A total of 55.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 55 people to hit the required 80% screening target. | 121 |
| Overall number of GP appointments | 2,187 Number of appointments in Aug 2023 from a practice list size of 5,388 patients | 2,187 |
| Face to face appointments | 1,356 Face to Face appointments in Aug 2023 which is 62% of the total number of appointments. | 1,356 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 611 Telephone appointments in Aug 2023 which is 27.9% of the total number of appointments. | 611 |
| Unknown appointments | 19 Unknown appointments in Aug 2023 which is 0.9% of the total number of appointments. | 19 |
| Video call appointments | 201 Video call appointments in Aug 2023 which is 9.2% of the total number of appointments. | 201 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Sep 2 2019 | ||
The ratings above are made up from previous visits, the below feedback from most recent experience. I have tried booking GP appointment calling intermittently on 2/9/19 and trying to get through to receptionist between 9:30 - 12:00. I waited over 10 minutes at first , then disconnected to try again. My call is being disconnected by the reception, this happened multiple times, I must have had about 10 separate attempts at different times. I decided to visit them in person and drive through the whole city centre, to find out the practice is absolutely deserted and in the 15 mins I spent there sorting my needs, I haven't seen a single soul waiting. Someone called while I was being served, but receptionist turned the volume down immediately. My wife says she has seen the receptionists focusing on their coffee and chatter and ignoring calls on her recent visits. Receptionist who served me had no name bagde, was new to role, inexperienced but helpful. She has done all I asked for with the help of others. One of the reasons I decided to visit was also to receive the letter to register for online appointment booking. Receptionist, who now introduced herself called me when I got home, as forgot to return my Driving licence. I understand this may happen to anyone, especially inexperienced, and as long as DL is not lost I can pick it up on my next visit (hopefully when Triage calls to book apt). Otherwise service from nurses and GPs has been good in the past. | ||||||
| By: | Anonymous |
| Jun 3 2019 | ||
GP was honest and told me she doesn't have time to care for me or for anyone. Very poor time management and everyone super stressed. Very rude receptionist and non professional. Not that it matters to anyone, nobody will do anything about it as nobody has the time | ||||||
| By: | Anonymous |
| Jan 4 2019 | ||
As a young adult moving to this area the surgery has done nothing to help me with the prescription of my medicine as they have gone missing. I can't get an appointment for 2 weeks, so I am left without medication for half a month. | ||||||
