Frome Valley Medical Centre |
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2.7 
15 Reviews Frome Valley Medical Centre 2 Court Road, Frampton Cotterell, Bristol, Avon, BS36 2DE Phone : Web :http://www.fromevalley.nhs.. Email :. EPS : Available .... CQC : 
Status :
Frome Valley Medical Centre is a GP Practice in Bristol and provides a list of services listed below if available. This GP practice has 15 reviews with a rating of 2.7 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Frome Valley Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,585 individuals have been screened out of a possible 1,970 eligible people.A total of 80.5% of possible patients have been screened which is above the required mimimum standard. | 1,585 |
| Cervical Screening Ages 50 to 64 | 1,214 individuals have been screened out of a possible 1,463 eligible people.A total of 83% of possible patients have been screened which is above the required mimimum standard. | 1,214 |
| Overall number of GP appointments | 7,300 Number of appointments in Aug 2023 from a practice list size of 14,429 patients | 7,300 |
| Face to face appointments | 3,105 Face to Face appointments in Aug 2023 which is 42.5% of the total number of appointments. | 3,105 |
| Home Visits | 212 Home Visits in Aug 2023 which is 2.9% of the total number of appointments. | 212 |
| Telephone appointments | 3,895 Telephone appointments in Aug 2023 which is 53.4% of the total number of appointments. | 3,895 |
| Unknown appointments | 88 Unknown appointments in Aug 2023 which is 1.2% of the total number of appointments. | 88 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Apr 30 2024 | ||
Having filled in the online form for a consultation I was referred to the pharmacist who spoke to me over the phone (!) and declared with certainty that no treatment was needed. My symptoms worsened and after a few days I filled the online form again. This time I waited for a week (!) for a phone call and a subsequent appointment. I was seen by a dismissive, incompetent young lady, who - without as much as a glance into my medical history - sent me home with no treatment. By then, I was in the third week of severe infection and feeling worse by day. Over the weekend, with no medications prescribed, my symptoms worsened again and I had to fill in the online form yet again to ask for help. This time I was lucky to speak to the wonderful Andrea Hodges and was finally prescribed medication. Due to the idiotic online forms system, poor triaging and dismissive attitude of the young GP, my condition is now much worse than it would have been if I had been treated when I first asked for help and I don't know how much longer it will be before I recover fully. Appalling! | ||||||
| By: | Anonymous |
| Dec 7 2022 | ||
The service provided by this surgery is overall poor. They don't allow appointments to be booked now, and diary management is horrendous. If you don't work and have lots of spare time to sit around waiting for someone to answer the phone, there are same day appointments but they prefer to make life difficult by not offering a diary system. Just had to do a ridiculous questionnaire online to try and get to speak to someone, asking endless irrelevant questions even though you've stated over and over again what the problem is. My advice is get a decent Practice Manager in. | ||||||
 | By: | Anonymous |
| Oct 3 2019 | ||
The practice has never made our family aware that we can book appointments or get repeat prescription online. The first I heard was reading the reviews for GP practices here.
The diary system is dreadful still, although it has improved in the last 6 months. If you want a specific doctor for a reason, and they have the next 3 weeks booked or they have some holiday time, its impossible as you cant book further in advance than that. The specialist doctors are always booked up. I say specialist, I mean the ones that have history of interest or training/ experience in your needed area. They could do with a couple more really.
Whilst waiting times at the surgery, for your appointment has improved dramatically the time you have with the GP is still too short. I know that is the NHS allotted times, but a couple more minutes may make a difference in knowing the patient. | ||||||
