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- Hospital Information
- Springfield University Hospital is a care provider near London and provides mental health care with quality and reviews available to compare on BestcareCompare. This provider has 59 reviews with a rating of 3 out of 5 and a CQC rating of No Rating.
Mental Health Performance The table below is a standard list of mental health care metrics that are complied annually for hospitals in England. You can use this list to see how Springfield University Hospital is doing in areas that may be important to you. Health Metric Detail Indicator Care planning 6.97 on a scale of 0 - 10 6.97 CQC mental health trust ratings Good 2 Delayed transfers of care 2.10% bed days lost due to delays 2.10% Help out of hours 6.72 on a scale of 0 - 10 6.72 Improving recording of outcomes information for people receiving treatment 95.1% of people on the Care Programme Approach who have outcomes recorded via HoNOS 95.1% NHS England patient safety notices Good - all alerts signed off where deadline has passed 3 Open and honest reporting As expected 2 Overall views and experience Better than average: 7.48 on a scale of 0 - 10 7.48 People on CPA followed up within 7 days of an inpatient discharge 95.2% of people were followed up 95.2% Percentage of staff receiving job-relevant training, learning or development in past 12 months 84.47% received relevant training/learning/development 84.47 PLACE patient led assessment of the care environment: condition, appearance, maintenance 93.6% 93.6% PLACE patient led assessment of the care environment: privacy, dignity, wellbeing 88.2% 88.2% Proportion of admissions gate-kept by CRHT teams 98.1% of admissions 98.1% Proportion of people receiving physical health advice and support from community services 5.32 on a scale of 0 - 10 5.32 Recommended by staff 3.53 out of 5 3.53 -
Care Provider Location and near by additional services
Patient Ratings Excellent 21Good 2Ok 2Poor 4Terrible 30Patient Reviews
Springfield University Hospital
By: Sarah Willmington Rating:.. 
Jul 30 2019 Excellent conditions,staff very helpful,food very nice just the germ of mental health conditions that play a big part,my stay became very uncomfortable as a breach of human rights concerning me i had to stay for 4-6 weeks which was uneeded hopefully my next stay will b shorter as i am going in voluntary god knows why they sectioned me.
Original Comment Report...Springfield University HospitalBy: Anonymous Rating:.. 
Jun 25 2019 Unfortunately the "care" I expected has been blown with nothing but absolute bad manners and not been listened to. I have to go Springfield for help but unfortunately the help and care have honestly not been great. I feel that I am told what to do, not understanding the situation I'm in. It's just a mess and I'm fed up of being treated so badly when no staff members listen and management just seem to be okay with it all. Absolutely upsetting and I would not recommend it to anyone.
Original Comment Report...Springfield University HospitalBy: MissV2019 Rating:.. 
May 22 2019 I was reluctant to attend the SWL&StG Recovery College at first but it has been instrumental in my recovery and the subject matters taught were insightful and a great place to meet passionate staff and other like minded individuals who really care about service users. By signing up to these courses I have learnt a lot about myself, my condition and how I can move forward with this knowledge, it is a great service for all and I highly recommend it to anyone.
Original Comment Report...- Write a Review
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