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Mental Health Performance |
The table below is a standard list of mental health care metrics that are complied annually for hospitals in England. You can use this list to see how Tolworth Hospital is doing in areas that may be important to you. |
Health Metric | Detail | Indicator |
---|---|---|
Care planning | 6.97 on a scale of 0 - 10 | 6.97 |
CQC mental health trust ratings | Good | 2 |
Delayed transfers of care | 2.10% bed days lost due to delays | 2.10% |
Help out of hours | 6.72 on a scale of 0 - 10 | 6.72 |
Improving recording of outcomes information for people receiving treatment | 95.1% of people on the Care Programme Approach who have outcomes recorded via HoNOS | 95.1% |
NHS England patient safety notices | Good - all alerts signed off where deadline has passed | 3 |
Open and honest reporting | As expected | 2 |
Overall views and experience | Better than average: 7.48 on a scale of 0 - 10 | 7.48 |
People on CPA followed up within 7 days of an inpatient discharge | 95.2% of people were followed up | 95.2% |
Percentage of staff receiving job-relevant training, learning or development in past 12 months | 84.47% received relevant training/learning/development | 84.47 |
PLACE patient led assessment of the care environment: condition, appearance, maintenance | 93.6% | 93.6% |
PLACE patient led assessment of the care environment: privacy, dignity, wellbeing | 88.2% | 88.2% |
Proportion of admissions gate-kept by CRHT teams | 98.1% of admissions | 98.1% |
Proportion of people receiving physical health advice and support from community services | 5.32 on a scale of 0 - 10 | 5.32 |
Recommended by staff | 3.53 out of 5 | 3.53 |
Patient Ratings | ||||||||||||
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By: | Maz Mur |
| Oct 13 2021 | |||
I have being taught so much by the most amazing staff from nurses to doctors who are working so hard this year especially with people who have been oppressed, depressed and fear as I was using a wheelchair even though I am now starting to walk and I have learned so much as I was not insane however I was living in housing accommodation by R.H.P in Richmond Upon. Thames. I am now living back in my home however I advised them the first day off September and I feel apart how it was because of dampness, mildew and mould so I and my partner have been living in this housing association since 2008. I have employed the best Christian Solisitors I have have to say I was on a section two however I am home and looking after my ill assistance dog, guard dog and I am not on medication for my mental health except my heart medication and to be on a low dose off a depression and I have the wisdom to know when my home issues are addressed by the time my Solisitors Sever papers on my housing association which was the 20th off September and the Surverious from my Solisitors we’re here we’ll before then however I was In Kingston Hospital and the Dr read the research and they knew it a fact dampness, mildew and mould was used from 1959 in the U.S.A however I have no knowledge that’s it is now being used. I stress to you next negative report has to be based on fact otherwise your wrong so Good Night & God Bless. Ms Maz Mur |
By: | Anonymous |
| Jul 10 2019 | |||
The one biggest thing that’s helped in my wife’s recovery journey and mine.
Original Comment Report... |
By: | Thithu |
| May 21 2019 | |||
The manager who filled in for the nurse was fantastic - listened to my Dad, explained everything clearly and spoke clearly and loudly as he has hearing difficulties Original Comment Report... |
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